Privacy Notice

What we collect

This platform is built to collect the minimum information necessary to run your canteen entitlement and booking. We do not collect or store your name, personal mobile number, personal email address, home address, unit/station, or any government ID (Aadhaar/PAN/service number).

• Your CSD card number — the sole identifier used to log you in
• Your password (stored as an irreversible cryptographic hash, never in plain text)
• Your rank and service category, used only to calculate your monthly entitlement
• Your bookings, quota usage, and redemption history
• Basic technical logs (login times, device/app version) for security and support

Why we collect it

Solely to operate the canteen booking and entitlement system: verifying who you are, calculating your quota, processing bookings, issuing collection tokens, and maintaining a security/audit trail required for accountability at the canteen counter.

How it is protected

• Passwords are hashed (bcrypt) — nobody, including administrators, can see your actual password
• All traffic between your device and our servers is encrypted (HTTPS/TLS)
• Sessions expire automatically and can be signed out after a period of inactivity
• Every sensitive action is recorded in a tamper-evident audit log
• Access is role-restricted — an Outlet Admin can only see their own outlet's data

On your mobile device

If you use the CSD-LiQ mobile app, your session is stored in your device's encrypted secure storage (protected by your device's own security). If you enable fingerprint/face unlock, your biometric data never leaves your device or reaches our servers — we only receive a yes/no confirmation from your phone's operating system.

Payments

CSD-LiQ does not process, store, or transmit any payment or financial information, and no money changes hands on this website or in the mobile app. Booking here only reserves your slot and quota — payment is made in person, at the canteen counter, at the time of collection.

How long we keep it

Booking and quota records are retained for operational and audit purposes. Your session token is temporary and is cleared when you log out, after inactivity, or when it naturally expires.

Your rights

You may request access to, or correction of, the information we hold about you by contacting your canteen administrator or the contact below. Certain records (such as the audit trail) are retained for accountability purposes even after a correction request, consistent with applicable law.

Questions or concerns

For any question about your data, or to raise a privacy concern, contact your unit CSD representative